A comfortable fit starts with the right size.
| Size | Chest circumference |
|---|---|
| XS–S | 50–75 cm |
| M–XXL | 65–110 cm |
| XXXL | 90–135 cm |
What is included in my package?
A chest strap with ECG sensor and a Kardi Ai licence for 3, 6 or 12 months. You will also need your own compatible smartphone. The phone is not included.
What is the difference between the packages?
The licence duration and price. All three packages include the same Kardi Ai system. Choose 3 months for ₹35,000, 6 months for ₹38,000 or 12 months for ₹45,000.
Is this a monthly subscription?
No. You pay once for the package and receive access for the selected period. The licence does not renew automatically. India renewal options and pricing will be provided separately.
How to choose the right Kardi Ai variant?
Choose your license based on how long you want to monitor your ECG. Long-term monitoring has proven to be the most effective. Arrhythmias appear in about a third of our users; half of them are detected within the first 3 months, and the other half between the 3rd and 12th month.
That is why we recommend a longer monitoring period, which significantly increases the chance of catching even rarely occurring arrhythmias.
How does the Kardi Ai license work?
The license represents the period during which you can use the Kardi Ai app and perform your ECG measurements. You can choose a different license validity period - 3, 6, or 12 months. After the period expires, the license can easily be renewed at any time according to your needs.
License renewal price list:
- Annual license – paid as a one-off payment: €179
- 6-month license – paid as a one-off payment: €139
- 3-month license – paid as a one-off payment: €109
If you need advice with choosing or renewing your license, we are gladly at your disposal.
My license is about to expire, what should I do?
One month before the end of the license, an email with instructions on how to proceed is sent. At the same time, we will contact you ourselves if necessary to verify your satisfaction and help you handle everything comfortably.
If you have any questions or are unsure about anything, we are at your disposal at any time at +420 779 998 100 or support@kardi-ai.com.
My license has expired and I will no longer use the service, what should I do?
If you decide not to renew your license for any reason now, there is no need to return the chest strap. The chest strap is yours; you received it as a personal medical aid, and for hygienic reasons, it is not intended for another person. Simply save it in case you would like to return to monitoring in the future.
Whenever you decide to use the service again, just renew your subscription.
If you need help with anything, please do not hesitate to contact our support: +420 779 998 100 or at support@kardi-ai.com.
I have my own Polar H10 – can I purchase only the license?
Currently, we do not offer the option to use the service with your own chest strap. Kardi Ai is a certified medical device, so all components we use must meet strict regulatory requirements. For this reason, the service can only be used with the chest strap supplied by us.
Does Kardi Ai replace a doctor?
No. Kardi Ai records and analyses single-lead ECG data. Results are informative and can be shared with your doctor. They are not a diagnosis and should not be used to change treatment without professional advice.
Will I receive live emergency alerts?
No. Recordings are analysed after they are ended and processed. Kardi Ai is not an emergency monitoring service and cannot recognise a heart attack. If you have acute symptoms, seek urgent medical assistance.
Is Kardi Ai for you?
If you want to actively monitor your health and prevent cardiovascular diseases, Kardi Ai is for you. It is suitable for everyone, regardless of age or medical history.
What warranty does Kardi Ai come with?
The chest strap and ECG sensor come with a 1-year manufacturer’s warranty from the date of delivery. It covers manufacturing defects. It does not cover normal wear of the strap, the battery, or damage caused by misuse. To make a claim, contact us with your order number.
Can I return my order?
You can return an unopened package within 7 days of delivery for a full refund. For hygiene reasons, a chest strap that has been opened or worn cannot be returned. If your order arrives damaged or faulty, tell us within 7 days of delivery and we will replace it. Refunds are paid to the original payment method within 7 working days of the return reaching us.
A question before you get started?
Ask us about the product or choosing a package.
Contact Kardi Ai+420 779 998 100 · support@kardi-ai.com
For product enquiries. Please do not send medical records by email.